Newsletter

Returns Policy Of DCUK

What can you return?

We all change our minds sometimes and that is fine! You may return any unused, unwashed  and unworn items in a re-saleable condition in their original packaging for a refund or exchange within 14 days for UK orders and 21 days for European & Worldwide orders that are:-

  • Unworn in original packaging
  • With tags attached
  • Must be un stretched and clearly not worn.
  • Faulty items

Please include a note which has your order number, name and address and reason for return on it. Please return ‘recorded delivery’ to ensure that your item is received safely. We cannot be responsible for return postage and any other charges incurred which are the responsibility of the ‘returner’.

*Please check the sizing carefully before you buy as this will reduce the possibility of your dancewear not fitting and having to be returned.*

We have an international size chart to help you on the sizing information page here

Made to Order Items

Made to order items are specially made for you personally. Therefore we cannot resell them and cannot accept returns unless the items are faulty. Please double check your measurements to make sure of the size and designs you require before ordering your catsuit or unitard.

Faulty Items

Please send us an e-mail to let us know the problem first and we will do our best to remedy the situation as soon as possible.

The postage costs of returns except for faulty items is your responsibility and we recommend you use recorded delivery as we cannot be held liable for items lost in the post. 

PLEASE INDICATE IF YOU WOULD LIKE  REFUND OR EXCHANGE ON YOUR PARCEL

Return To:-

DCUK Returns Department
P.O Box
Northwich
Cheshire